The unprecedented time at the start of 2020, next to the negative impacts, initiated and speeded up quite a number of changes and created many new business opportunities. It has also brought up a lot of questions for the future.
Out of those changes what survives, what´s only temporary and what comes back to “normal “?
Do customers permanently change their behaviour or not?
Is the impact of technologies really so crucial?
How can it affect the retailer’s internal structures and their employees?
Do we really enter the new retail reality? And what are its parameters?
Retail Summit 2021 is going to offer many answers, inspirations and recipes for both present time and future of the retail.
Be part of it and join in!